Question 1

How do I get started with a project?

Accepted Answer

Simply contact us through our website form, call us directly, or send us a message on social media. We will schedule a free on-site consultation to discuss your vision, assess your property, and provide a detailed quote.

Question 2

Do you offer free estimates?

Accepted Answer

Yes! We provide free on-site consultations and estimates for all projects. This allows us to accurately assess your property and provide a detailed proposal tailored to your needs.

Question 3

What areas do you serve?

Accepted Answer

We serve the Metro Atlanta area within a 45-mile radius, including Dunwoody, Brookhaven, Sandy Springs, Roswell, Alpharetta, Doraville, and many surrounding communities.

Question 4

Are you licensed and insured?

Accepted Answer

Yes, we are fully licensed and insured. We carry comprehensive liability insurance and workers compensation to protect both our team and your property.

Question 5

How long have you been in business?

Accepted Answer

We have been serving the Metro Atlanta area for years, building a reputation for quality craftsmanship and exceptional customer service in outdoor living spaces.

Question 6

What services do you offer?

Accepted Answer

We specialize in retaining walls, patios, decks, sod installation, drainage solutions, outdoor kitchens, pergolas, fire pits, landscape lighting, and complete outdoor living transformations.

Question 7

Can you help with drainage issues?

Accepted Answer

Absolutely! Drainage solutions are one of our specialties. We design and install French drains, catch basins, grading solutions, and other systems to protect your property from water damage.

Question 8

Do you install artificial turf?

Accepted Answer

Yes, we offer professional artificial turf installation as an alternative to natural sod. It is a great low-maintenance option for certain applications.

Question 9

What types of materials do you use?

Accepted Answer

We use premium materials including natural stone, pavers, composite decking, pressure-treated lumber, and high-quality sod varieties suited for the Georgia climate.

Question 10

Can you design custom outdoor kitchens?

Accepted Answer

Yes! We design and build custom outdoor kitchens tailored to your cooking style and entertainment needs, including built-in grills, countertops, storage, and more.

Question 11

How long does a typical project take?

Accepted Answer

Project timelines vary by scope. Small projects like sod installation may take 1-2 days, medium projects like patios take 1-2 weeks, and larger projects like outdoor kitchens or extensive hardscaping can take 2-4 weeks or more.

Question 12

What is your process from start to finish?

Accepted Answer

Our process includes: 1) Initial consultation and site assessment, 2) Design and proposal presentation, 3) Material selection, 4) Project scheduling, 5) Professional installation, 6) Final walkthrough and cleanup.

Question 13

Do you handle permits?

Accepted Answer

Yes, we handle all necessary permits for your project. We are familiar with local regulations and will ensure all work is properly permitted and inspected as required.

Question 14

Will my yard be cleaned up after the project?

Accepted Answer

Absolutely. We take pride in leaving your property clean and tidy. Our team performs a thorough cleanup at the end of each project, removing all debris and materials.

Question 15

How do you handle unexpected issues during a project?

Accepted Answer

If we encounter unexpected conditions like buried utilities or poor soil, we will discuss the situation with you immediately and provide options before proceeding. Transparency is key to our process.

Question 16

How much does a typical project cost?

Accepted Answer

Project costs vary significantly based on scope, materials, and complexity. We provide detailed, transparent quotes after our free on-site consultation so you know exactly what to expect.

Question 17

Do you offer financing options?

Accepted Answer

Yes! We partner with financing companies to offer flexible payment plans. This makes it easier to achieve your dream outdoor space while managing your budget. Ask us about available options.

Question 18

What payment methods do you accept?

Accepted Answer

We accept cash, checks, and all major credit cards. For larger projects, we typically structure payments with a deposit, progress payments, and final payment upon completion.

Question 19

Do you require a deposit?

Accepted Answer

Yes, we typically require a deposit to secure your project date and order materials. The deposit amount varies by project size and will be clearly outlined in your proposal.

Question 20

Are there any hidden fees?

Accepted Answer

No hidden fees. Our proposals are detailed and transparent, including all labor, materials, and any applicable permits. If anything changes during the project, we discuss it with you first.

Question 21

Do you offer maintenance services?

Accepted Answer

While our primary focus is on installation and construction, we can recommend trusted local partners for ongoing lawn care and landscape maintenance.

Question 22

How do I maintain my new patio or hardscape?

Accepted Answer

We provide care instructions for all our installations. Generally, regular sweeping, occasional pressure washing, and resealing every few years will keep your hardscape looking great.

Question 23

What about warranty on your work?

Accepted Answer

We stand behind our craftsmanship with a warranty on all installations. Specific warranty terms vary by project type and will be detailed in your contract.

Question 24

How often should drainage systems be inspected?

Accepted Answer

We recommend inspecting drainage systems annually, especially before the rainy season. Clear any debris from catch basins and ensure water flows freely through the system.

Question 25

Will my new sod require special care?

Accepted Answer

New sod requires consistent watering for the first few weeks to establish roots. We provide detailed watering schedules and care instructions specific to the sod variety installed.

Frequently Asked
Questions

General Questions

Services & Offerings

Process & Timeline

Pricing & Payment

Maintenance & Care

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